You may have paid your premiums for years and expect that when a claim arises Insurers will treat you like a loyal customer and pay out what you request. The reality is very different:
- Insurers are motivated to maximise their profits
- Loss Adjusters will seek to reject a claim if possible
- If liability is admitted, Loss Adjusters will try to minimise your payout
Following our initial meeting with you, we found you efficient, helpful and extremely proficient in the way you dealt with both the loss adjusters and the insurance company, who continued throughout the claim to put obstacles in the way and to dispute many of the aspects of the claim.
It was not always an easy job – I am thinking in particular of the difficulties in the beginning with the roofers – but you persevered and eventually our claim, which was for a figure in excess of six figures, was settled in August 2012 and we are extremely grateful to you for achieving this on our behalf. Throughout this time we knew that our claim was in a safe pair of hands and you kept us informed at each stage.
We would have no hesitation in recommending your company.
Joan Shopper, Chairman, Operations Committee - Edgwarebury Joint Burial Board
The success of your claim depends on control. If Insurers and their agents are in control they will benefit at your expense. Henry Dony Associates will take control on your behalf, and orchestrate, negotiate and settle the claim to your benefit.
- We will scrutinise the small print, ensuring that the policy conditions are not unfairly interpreted against you
- We will get your business up and running again, in alternative premises if necessary
- We will maximise your settlement and formulate a claim for business interruption if required
There is a process to be followed to ensure that your claim is settled to your advantage (see
The Claims Process).
- We will manage all aspects of your claim, including coordination of 3rd parties such as, Surveyors, Structural Engineers, Building Contractors and Valuers, so that your property is reinstated without any compromise on quality
- We will guide you on what information is required at which stages and when you have to make key decisions
- We will manage your expectations throughout the claim
Henry Dony Associates will relieve your stress.
- The trauma of loss is tough enough to deal with. Don’t compound it by attempting to fight Insurers without professional representation
- We will guide and support you throughout your claim
- Pursuing insurance claims is very time consuming. By engaging our services you are enabled to continue with your existing commitments as much as possible
Why choose Henry Dony Associates?
- We are a family business offering a personal service:
- We deal with a wide range of claims daily
- We are experts in policy interpretation, claims management and negotiation
- We will ensure that your property is reinstated to a high quality
- We will fight for all your entitlements
