You may have paid your premiums for years and expect that when a claim arises Insurers will treat you like a loyal customer and pay out what you request. The reality is very different:
- Insurers are motivated to maximise their profits
- Loss Adjusters will seek to reject a claim if possible
- If liability is admitted, Loss Adjusters will try to minimise your payout
As ever with insurance matters the wider circumstances were not pleasant but it was a pleasure working with you and benefiting from your advice. Looking back I think we fought this rather complex battle very well and I honestly cannot think of any “round” that we lost. Indeed if we knew then what we know now I doubt we’d have played any round much differently.
It must be pretty unprecedented, even in your wide experience, for an insurer to be made to pay out a sum very substantially above the policy cap. All that is in large measure due to your expert handling of this whole matter, thank you.
I suspect the Loss Adjusters and Insurers have learnt something!
The success of your claim depends on control. If Insurers and their agents are in control they will benefit at your expense. Henry Dony Associates will take control on your behalf, and orchestrate, negotiate and settle the claim to your benefit.
- We will scrutinise the small print, ensuring that the policy conditions are not unfairly interpreted against you
- We will secure alternative accommodation for you if required
- We will maximise your settlement and formulate a claim for business interruption if required
There is a process to be followed to ensure that your claim is settled to your advantage (see The Claims Process
- We will manage all aspects of your claim, including coordination of 3rd parties such as , Surveyors, Structural Engineers, Building Contractors and Valuers, so that your property is reinstated without any compromise on quality
- We will guide you on what information is required at which stages and when you have to make key decisions
- We will manage your expectations throughout the claim
Henry Dony Associates will relieve your stress.
- The trauma of loss is tough enough to deal with. Don’t compound it by attempting to fight Insurers without professional representation
- We will guide and support you throughout your claim
- Pursuing insurance claims is very time consuming. By engaging our services you are enabled to continue with your existing commitments as much as possible
Why choose Henry Dony Associates?
- We are a family business offering a personal service:
- We deal with a wide range of claims daily
- We are experts in policy interpretation, claims management and negotiation
- We will ensure that your property is reinstated to a high quality
- We will fight for all your entitlements